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Luxury Holiday Lodge Self-Catering Rules

Whilst we are all about having enjoying your stay and having fun there are just a few things we need to mention that by
agreeing to rent our property you and the members of your party of all ages need to adhere to:
 

  1. No Hen or Stag parties please.

  2. We may choose to ask for a damage deposit of £150.00 payable at the time of your booking which will be refundable 1 week after the end of your stay as long as there is not damage.

  3. There will be a folder in Seabreeze that will show the rules for SunHaven Park. It is your responsibility to read these and to adhere to them as any ‘bad’ behaviour may result in you being asked to leave the park, there will be No refund in this circumstance.

  4. Check in must be after 4pm, check out must be by 10am – this is to allow the cleaners time to do as good a job for the next guests as they do for you. It may be that no one is in there directly before or after you so if you ask you may be able to stay there later or get in earlier but please email the request and receive confirmation before arriving or leaving outside of these times.

  5. Please respect the lodge, its contents and the neighbours at all times and keep noise to a minimum between 11pm and 7am. No music played outside please at any time.

  6. Accidents do happen and things get broken but please report this to us via email immediately and follow instructions in the lodge with regards to items like the boiler if there are issues. Any damage that appears to be wilful will be charged to you. There will be emergency numbers to call if required that are local in the information folder. We do not live in Cornwall so please do not call us as we will be unable to help you.

  7. Supervise children at all times inside and outside of the lodge. Whilst the sites are ‘safe’ areas they should not be left to their own devices.

  8. The keys are your responsibility, there are obviously spares but these are not held on the actual park so if you think you might misplace them or if you are going out separately from the other members in you party why not put them back in the key safe rather than take them with you.

  9. There is an outside tap for hosing down wet or muddy kids, boots, shoes, clothes or wetsuits. Please try to use this BEFORE entering the lodge, thank you.

  10. Smoking is not allowed anywhere inside the Lodge.

  11. Sorry! No pets allowed.

 

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